Frequently Asked Questions

Basic Bot Settings and Information

Portfolio Page: This page shows you a detailed overview of your connected exchanges and
current holdings per exchange. At the top you can see your total BTC Balance and next to each
exchange name you can see the total BTC Balance for that particular exchange. In parenthesis
next to the trade you can see the 24 hours percentage change or leverage if it is a margin trade.

Signals: This page allows you to open your own your desired exchange manually directly
through telegram. After clicking publish you can enter free text in the format shown. You also
have the ability to cancel and edit trades from this page.

Trades: This page allows you to view all your open trades or view a history of your closed
trades. If you click open trades it will display all the open trades, sorted by exchange. At the
top it displays your total gain / loss for all open trades and again broken down below it by
exchange. It parenthesis it displays the total percentage gain or loss for this particular trading

History trades shows you a history of all the trades made on all your exchanges. At the
top it displays the total gain/loss of the trades and below it you have the option to select
specific trades for a more detailed view.

Orders: On this page the bot allows you to create any order you desire as long as it is available
for the exchange you are choosing. The bot will walk you through the steps and multiple
screens and options will appear ranging from entry order to take profit and stop orders.

Exchange Status: This page shows you the status of all the exchanges. This page is used to
determine if each exchange is fully functional.

Configuration: This page is used to set the default values used in the trades you create. There
are multiple setting options including exchanges, channels, trailing stops, strategies, leverage,
number of entry targets, stop limit settings and even notification alerts. Each setting can be
customized on a per exchange basis so long as the exchange has the settings available. For
example, Binance will not have the option to adjust leverage since it is not offered by them at
this time.

Auto Trading: This page allows you to select which exchanges and which channels you would
like to subscribe to which allows the bot to open and close trades automatically based upon the
parameters published by our traders. You can set up multiple changes and subscribe to
different channels for each exchange.
If you have any additional question please consult our Youtube page with more detailed


We can be found at:
You can also contact us on telegram @VerifiedCrypto or view our help pages here:

Override settings Platinum Plus service for the BOT

For Platinum Plus please adjust the following settings:

Override MUST be disabled; Main menu config, name of client (exchange) for Platinum, Override Signal Config, If the menu shows Enable it's disabled already.

Note: Override Disabled means the bot will bypass your personal settings like leverage, instead the bot will apply the settings in the signal, which is the purpose for Platinum Plus.


Where can I see the status of my membership

You can see the status of your membership by going to this link: . You'll see a button there where you can see your subscriptions and details about your subscription.

If I renew my subscription, will my remaining days be deducted?

No, The membership will be updated including your remaining Days.

I just signed up, what’s next?

If you signed up, you'll receive a few messages from our verified crypto butler on telegram with all the information you'll need. It's also important to read all the desired information at the member onboarding, and watch our tutorial video's of the trading bot, found below:

Click here

I’m stuck and have a question. Where can I contact you?

You can contact us anytime through email or telegram.

Email: [email protected]

Telegram: @verifiedcrypto

The checkout asks me for a telegram username, but I don’t have one?

For our automated systems it's mandatory that you provide your telegram username when you perform a checkout. Watch the video at the link below to see how you can set up a Telegram username. It will only take you 1 minute!

Click here for the video

How many signals will you provide me?

That depends on the market. The market dictates the amount of signals we can provide.

I’d like to pay in terms, is that possible?

Yes, ofcourse it is! Please contact us if you'd like to pay your subscription in terms.

Still having questions? Don’t hesitate and use the form below to submit your question!